Privacy Policy for Backhouse Jones

Effective Date: 01/01/2025

Backhouse Jones ("we", "our", or "us") operates the website https://backhousejones.co.nz (the "Site"). This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address—submitted voluntarily via contact forms or booking systems.

  • Usage Data: IP address, browser type, device information, pages visited, time on site—collected automatically through cookies and analytics tools like Facebook Pixel and Google Analytics.

2. How We Use Your Information

We use your data to:

  • Provide and manage plumbing services

  • Respond to enquiries and provide quotes

  • Improve our website and advertising

  • Conduct marketing campaigns, including through platforms like Facebook Ads

3. Sharing of Information

We do not sell your information. We may share data with:

  • Service providers helping with our website or marketing

  • Advertising platforms (e.g. Facebook, Google) for marketing purposes

4. Cookies & Tracking

Our website uses cookies and third-party tracking tools (like Facebook Pixel) to improve user experience and provide targeted ads.

You can manage your cookie preferences through your browser settings.

5. Your Rights

You can:

  • Request access to the personal data we hold

  • Ask us to update or delete your data

  • Opt-out of marketing communications at any time

6. Contact Us

For questions or concerns about your privacy, contact us at:

Backhouse Jones
Email: office@backhousejones.co.nz
Phone: 092172176
Website: https://backhousejones.co.nz